RATES:

Ireland & UK

Free shipping with orders over €110 via DHL tracked service. 

Less than €110:
-Ireland €4.95 with AnPost or €9.95 with DHL
-UK €5.95 with AnPost or €9.95 with DHL

EU countries

Less than €110:
€9.95 flat rate

Over €110:
€5.95 flat rate

Rest of the world

Less than €110:
€15.95 flat rate

Over €110:
€9.95 flat rate

The flat rate covers only the shipping cost and does not include duties, taxes, or other import charges levied by the importing country.

For non Eu Countries countries PRIMO - Cycling Apparel is not liable for any local import duties and taxes. 

In case of failure to collect the package or refuse of the delivery from the recipient the amount will be deducted from the refund.

SHIPPING TIMES:

Shipping times begin 1-2 working days after the order is placed. You will receive an e-mail containing your Tracking Number once your package has been shipped. 

- Delivery in 1-3 working days for Ireland
Delivery in 2-4 working days for UK
- Delivery in 2-7 working days for Europe 
- Delivery in 5-10 working days for Rest of the world

Please note that due to the current COVID-19 pandemic, shipping time can be slower than usual. The Company is fully operational and our staff is available and ready to respond to all our customers’ needs, during our normal office hours.
All the company’s departments are working at full capacity while also adhering to the current local restrictions and guidelines. However, we are not responsible and cannot control the delivery lead time of each country, especially during COVID-19. 
If your order is above €110, or you have selected DHL service for order below €110, you can check your tracking number for the exact delivery date. 
If you order is below €110 and you have selected the standard non-tracked service and your item is delayed, we recommend to contact your local postal service to check if there is a delayed on their side due to COVID-19.